Leaders Don’t Fix Things

What is it in adults that makes us continue to want to “fix” situations that we see are not right? Think of parenting.  If you have children, you have a default setting in your brain that evaluates what they are doing (or not doing) and it causes you to leap into...

Chaos Containment? What the heck is that?

You’ve seen it on TV Crime shows.  When Crime Scene Technicians examine a crime scene, they often turn off the lights and search the area with flashlights.  They don’t let their brain get distracted by absorbing information from the entire room all at the same time. ...

Know What REALLY Irks Me?

      Yes, there are a few things in life that irk me.  Like fitted bed sheets that only fit until you’ve washed them twice.  Or drivers committed to the far-left lane who have cruise control set at 2 mph BELOW the speed limit.  You know, important stuff. But one...

“I’m sorry. It’s against the law to sell dead flowers.”

“I’m sorry.  It’s against the law to sell dead flowers.”  The clerk in the flower shop looked at me in shock and disbelief.    My best friend was turning 50 and I wanted some wilted flowers to help with his birthday decorations.  Obviously my request was in poor...

Call It What You Will …

Having a Team or Staff of any size always adds the complexity of human nature and personalities with their associated behavior styles.  That’s a nice way to say that life in the office can get messy. Two of the more interesting problems that clients bring to us...

“I have an appointment!”

“I have an appointment!  I shouldn’t have to wait!” Ever heard those words?  Or something similar?  The familiar sensation in your stomach as you become aware you are about to be blind-sided by something your Team usually handles? Feel your facial...